top of page

ACT Computers Help Center

  • **What does your diagnostic fee cover?**
    The diagnostic fee covers an in-depth evaluation of your computer to identify the cause of any issues. If you choose to proceed with the repair, this fee is waived and you are only charged for the repair itself.
  • **What is your policy on quotes?**
    We provide a detailed quote to our customers before starting any work, to ensure transparency and satisfaction.
  • **What qualifications do your technicians have?**
    Our technicians are highly skilled and many hold college degrees and certifications, ensuring they're capable of handling a wide range of computer-related tasks.
  • **Can I receive training on how to use my computer?**
    Yes, we offer personalized training sessions at ACT Computers for $99 per hour or in your home for $129 per hour.
  • **What is your hourly rate?**
    Our standard hourly rate is $99. Service calls are $129 per hour. We also offer emergency after-hours services: emergency bench labor is $149 per hour and emergency service calls are $199 per hour.
  • **What programming languages do your developers work with?**
    Our developers can code in LISP, C++, Python, PHP, C#, Javascript, HTML, and CSS.
  • **How long do most repairs take?**
    Most repairs and upgrades can be completed within 24 hours.
  • **What are your operating hours?**
    We are open Monday to Friday from 9:30 am to 6:00 pm, and on Saturday from 9:30 am to 4:00 pm.
  • **What 3D printing services do you offer?**
    We offer affordable 3D printing services. You can provide the model for a lower price or our technicians can create a model according to your specifications.
  • **What services do you provide?**
    We offer a range of services including hardware repairs, computer upgrades, anti-virus services, custom programming, personalized training sessions, and 3D printing.
bottom of page